Refund Policy

Welcome to KreateGPT. We are committed to providing high-quality AI tools and exceptional service. However, we understand that situations may arise where a refund is requested. This Refund Policy outlines the conditions under which we will issue refunds for our services. By purchasing or subscribing to our services, you agree to this Refund Policy. If you have any questions or concerns, please contact us before making a purchase.

Subscription Refunds

1. Free Trial Period

   KreateGPT may offer a free trial for certain subscription plans. During the free trial period, you can access all features of the selected plan without being charged. If you cancel your subscription before the trial ends, you will not be billed. Once the trial period ends and your paid subscription begins, the terms outlined below apply.

2. Refund Eligibility

   We offer refunds on a case-by-case basis, but generally, we do not provide refunds for:

   • Change of mind after a subscription starts.
   • Unused services or credits after the subscription begins.
   If you experience any issues with our platform or services, please contact us within 7 days of purchase to resolve the problem, and we will review your refund request accordingly.

3. Technical Issues

   If technical issues prevent you from using our platform or specific features of KreateGPT, and our support team is unable to resolve the issue, we will consider issuing a full or partial refund, depending on the circumstances.

How to Request a Refund

1. To request a refund, please contact our support team at contact@kreategpt.com. Provide your account details, the reason for your request, and any supporting documentation, such as screenshots or error logs.

2. All refund requests will be reviewed within 5-7 business days. If approved, refunds will be processed within 14 business days using the original payment method.

Changes to this Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the bottom will be revised. Your continued use of KreateGPT after any changes to this policy constitutes your acceptance of the updated Refund Policy.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at contact@kreategpt.com.

Last Updated: October 14, 2024